Providing a safe, secure and enjoyable shopping experience is of utmost importance to us.  Please read the information below and you can also view our full terms and conditions here.  If you have further queries or concerns please feel free to contact us directly.

Online payments & Credit Card security

We accept Visa and Mastercard payments through our website. Payments are processed by Direct Payment Solutions (DPS) which is one of the largest and most trusted eCommerce payment gateways in the world.

We also provide a secure connection with Payment Express by using Secure Sockets Layer (S.S.L) protocol, which means all sensitive information is encrypted to protect your privacy.  Additionally, our website is also protected by its own S.S.L certificate to provide an extra layer of security.

Pure Source do not hold and cannot access your credit card details.

Web browser ‘cookies’ and how they are used

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  However, please note this may prevent you from taking full advantage of the website.

Registered user information "My Account"

If you have signed up as a registered user, we will safely and securely store the information you have provided for your convenience. You are welcome to update your personal details, including changing your email address, password, phone number and delivery address details any time when logging in to our website via the ‘My Account’ section using your email address and password.

If you have decided that you wish to remove your personal details from our database entirely then please contact us directly and we will arrange this immediately.

Access to your information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us and we will send you the details.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us. We will promptly correct any information found to be incorrect.